SUPPORT CENTER
Trouble racing?
Start here.
Find help with Cycle Rush installation, tilt steering, frame performance, haptics, and other problems.
CONTACT
Official support email
Describe the problem and include your device information to help us investigate.
01 · INSTALLATION
Unable to install the app?
Check your device’s operating system version and available storage. Try installing again from the App Store or Google Play. If the problem continues, send your device model and iOS or Android version.
02 · CONTROLS
Steering direction or sensitivity feels wrong.
Try changing the steering sensitivity to low, normal, or high in settings. After starting a race, hold your device flat. Check whether the tilt direction feels reversed.
03 · PERFORMANCE
Frame drops or overheating.
Close other apps and let your device cool before testing again. Send the track, play duration, device model, operating system version, and steps to reproduce the problem. These details help us reproduce performance problems.
04 · GAME DATA
Where are records and settings stored?
If you use platform cloud features, game progress can sync and be restored through Apple iCloud/CloudKit on iOS or Google Play Games Saved Games on Android. Manage saved data through your platform account and cloud settings, or contact the official support email.
Read the privacy policyREPORT A PROBLEM
Include these details in your message.
- Device model and iOS or Android version
- App version and the track or mode where the problem occurred
- Steps to reproduce the problem and a screen recording, if possible
Cycle Rush shows no ads and does not create a separate account. In-app purchases are processed by the Apple App Store or Google Play.